24option Withdrawal Complaints

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24option complaints and reviews 2020. Your reviews below!

This binary options broker is old enough so it is not difficult to find many 24option complaints.However, I searched a lot to find the most serious of the complaints because most of them are from angry or frustrated traders.

I searched many sites and I give the most important comments below. I also give a short 24option review after that.

Update: 24option does not offer Binary options anymore. But it offers CFDs/Forex trading. For the best binary options brokers of 2020 click here.

Broker Summary
Headquaters Cyprus
Foundation Year 2009
Free Demo account Yes
Regulation & licenses CySEC, IFSC
Accepted nationalities All countries except Belgium, Switzerland, USA, British Columbia, Canada.
Minimum Deposit 250
Minimum trade 24
Maximum trade 100000
Payout (returns)/Refunds 60-88%/ 0%
Expiry Times 2 minutes,5 minutes,30 minutes,1 hour
Early close Yes
Assets 61 stocks, 31 currencies, 11 commodities, 25 indices
Account Types Standart, Beginners, Gold, Platinum, Diamond,Islamic
Number of Assets 100
Account Currency USD, GBP, JPY, EUR, RUB
Trading Software Tech
Mobile Application Android and IOS
Deposit and Withdrawal Options Wire Transfer, Credit Card, MoneyBookers, Liberty Reserve
Withdrawal Time 3 days
24 Hours Support Yes
Support During Weekends yes
Customer Support Languages English, German, French, Arabic, Italian, Portuguese, Russian, Spanish, Dutch, Swedish, Norwegian, Polish
Phone Number >+357 25 262789
Email Address [email protected]

24option complaints all over the internet

Note & Update : most complaints are from the period 24option was offering binary options. Now it only offers CFDs and Forex and you cannot find so many of them.

Most of the complaints are about the “account managers”. They constantly call you and they want you to deposit more and more money. They are so persistent and annoying.

Many complaints were about the account managers that give many wrong signals (by the way, click here for my page of the best binary options signals around). So the trader loses the trades and they get the money. Some traders claim that they give fake signals on purpose.

Otherwise, 24option is a really really good service. No price manipulation, no withdrawal problems reported. Nothing dark.

What is my conclusion? Don’t listen to the account managers or the signals available on the website and you will do really good with 24 options. It is a very goog trading platform .

It has so many years around and the complaints are relatively few. Brokers that are not legitimate are closed after some years like Banc de Binary and many others. 24option is a serious business and is not here to grab some money and go. Read also my 24 option review conclusion below.

Here are some of the 24 option complaints by traders:

“I’m new to Forex and 24options in Cyprus account manager stalked me continuously to invest more and take a 100percent risk. He didn’t let me close the trade on a margin call. He pretended to be an expert in forex and aususd me that I’m in safe hands and they will guide me step by step. I’ve lost everything within 2 days opening the account. As an expert, he advises me to take a 100percent risk in one trade with 200 leverage. How can I complain about this? What can I do? Now they want me to 1. get a 40K loan and open 40 lots with 100percent risk 2. if not sell my house and invest in their company to recover my loss. Can anybody help me out with this scam?”

Here are more of the many complaints

“I would like to review what I have just gone through with one of your account manager by the name of Eric Smith. I was patiently listening to all stuff he had to say. When we were coming to the end of our conversation, I brought up a problem about a withdrawal problem using Skrill. He asked me if I wanted to close my account as well as I’m looking to withdraw my Money. He said he would not want to work with me if I am looking to withdraw my Money as he will not be making a profit. What good is making Money if withdrawal is an issue. He was very rude. The problem with the Skrill verification has been dragging for weeks and it has not been resolved till now! He just hung up the phone after saying another account manager will contact me! ”

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“This company is the worst and also all the account manager that push the people with the martingale and lose all money”

“i had the serious misfortune of trusting kyri kyirakou of 24 option binary after he induced me to invest money in a binary options program that did not function in ‘good time’ or corresponded with its recommendations n who has continued to harass me for well over a year after I closed my account n repeatedly asked to leave me alone.. they continue to telephone me late at night, once or twice a week n wake the entire household..”

but I also found this positive comment:

“I’ve been dealing with 24 options for the last 4 months. I could say I had a good experience with them. my initial deposit was 2500$ after not touching my money for three weeks, I withdrew $1300 from it, it took like a week but because It was the first withdraw. excellent. besides, I have an account manager who gives me tips on managing my account, and tips on how to enhance my acc. very happy 10/10. recommended. good luck”

Here is a comment I found on a forum by a user that had only one post. This one:

“I joined 24option broker as a newbie to binary options and made my lack of experience perfectly clear to my account manager. This agent of them named Mark was able to help me learn the basics and now I am able to make good trades. Excellent support!”

Many would say that looks like a fake one.

And one about robots

“I paid into 24options because I was guided by a robot to open an account and have the robot work for me. They refuse to make it work for me, they want me to trade with one of their account managers.
I don’t want that, and now I have to see how I can get my money back. A scam! But this happens with other brokers too, they just don’t want to let a robot work for you.”

note : It is absolutely reasonable for a broker not to want a robot. And no serious broker lets robots trade. Only scam brokers like BinaryMate (read my review) cooperate with some Robot owners to trick their customers that they can make money while they are sleeping.

Some of the few 24option complaints about returns, execution times and withdrawals

“Is 6th week waiting for withdrawal process (5 months ago)”

“Have been trading with them for a while. Withdrawals take long sometimes but this is due to the payment method that I chose. Overall, I’m satisfied.”

Note: I found really few comments for withdrawal issues though. Most of them are from impatient customers. They are afraid of being scammed and they leave comments the same day they asked for the withdraw. But the withdrawal takes more than 3 days if it is a bank transfer. This is due to the banking system and depends on the country the broker is registered.

Here is someone impatient, like many other traders:

“Hi I got my money back now! I’ve got it last Friday. True to their words of 1-week processing. I think I judge them to early, I’m a bit hesitant and suspicious with brokers sometimes because I had a bad experience with my broker before. I’ve traded before with a few other firms and had issues withdrawing my money.24Option is responsible broker too. Reliable with straightforward procedures for withdrawal of profits. Sorry for making a fuss about them.”

I would like to mention here that the only broker without major complaints is Highlow. You can click here for my recent HighLow review. It only offers Binary Options though. No Forex/CFD.

Some controversial comments about customer service:

“Update on 24 option. they rang me and gave me the demo account I requested. I will test it out, hopefully, customer service has taken note of my problems. I will update this review later. Let’s keep an open mind lol”

“I was turned-off with their aggressive customer service before, you know when you’re a novice in this kind of things you want to take one step at a time. But now every transaction with them is seamless.”

Some traders do not read the terms & conditions:

“I didn’t use the account for a while and then realized I had been charged a withdrawal fee of about £50”

and the last ones before my 24option review:

“I like 24 Option.com because of the high trade size limits and the interface and decided to deposit £3,000. I was slightly put off with the low returns in comparison to other brokers though. The sales team/managers once you deposit only want you to trade with them so they earn commission on the volume of your trades and are very pushy trying to force you into depositing more money and taking their advice. I received slow execution times up to 3-4 seconds which I think is unacceptable in my opinion. I then asked to get a demo account to practice… and they told me I need to deposit more to get a demo even though I already deposited £3,000 and lost £3,000… Every broker has advantages and disadvantages but these are just too much, unfortunately! 5/10”

“I have traded with 24option binary broker and twice requested my deposit back..quickly they refunded my money..honest broker”

“The platform is good but here is what you need to know! The minimum investment you can make is £24 and they require you to make an initial deposit of £250. This is all good apart from the fact, that if you make a couple of loses £250 won’t be enough to recover.”

Note: now the minimum deposit is 100 euros, pounds or us dollars.

“No bad experience w/ 24option so far. Still trading with them for years now.”

Many comments and complaints are similar with these of the Stockpair broker.

24option Review

Providing traders the most updated technology and most profitable options in the industry, 24Option broker has already been one of the most renowned brokers in the binary trading industry. They say their goal is to make binary options money-making for every single one of their traders.

24Option has become the world’s one of the leading, renown and popular binary broker platform. With the positive ratings they achieved, it seems that this broker is serious about fulfilling their commitments.

24 option.com focuses on bringing the most profitable financial products to their traders. Recently it brought Bitcoin trading features for their customers. Let me reveal their full review including the pros and cons features from my experience of 2.5 months trading with this broker.


24option is regulated by the Cyprus Securities and Exchange Commission with CIF license number 207/13. Rodeler Limited is located at 39 Kolonakiou street, Frema Plaza, Agios Athanasios, 4103 Limassol, Cyprus.

Cysec regulation was not very strict at the beginning. But now it has become one of the best. It is under European control. That means a lot. Europe sets most of the rules.

24option trading platform, minimum trade, trading assets and expiry times

Unlike most forex/cfd brokers, at 24Option, traders are accorded an opportunity to choose between two powerful trading platforms. I was given an option to use their own proprietary trading platform known as Scipio whose innovativeness is unparalleled.

Their in-house trading platform is web-based and hence I was not required to download/install third party software. The online platform is very easy to use, all buttons are working and the user interface is visually attractive.


In addition to the web-based trading platform, traders are at liberty to use the intuitive MetaTrader platform. As you well know, MetaTrader is a top of the line trading platform that comes with unlimited charting capabilities courtesy of dozens of free indicators and charts.


To add to that, I was able to place trades even when I was away from my home desktop via their innovative mobile app. Unlike most other brokers, their mobile app is fully functional and you can even deposit or request a withdrawal.


When choosing the underlying asset at 24Option, I was always spoilt for choice. 24Option offers traders a wide array of assets to choose from. Since their shift from binary options to forex, 24Option has substantially increased the number of assets on offer.You can trade major and minor currency pairs, not to mention exotic currencies. Also, they offer numerous commodities- hard and soft, a bunch of indices and a wide range of global stocks.

To accommodate different trading styles, assets available at 24Option can be traded with two option types. There is the classic forex Buy/Sell and the unique High/Low option.

Even better, the options can be traded within diverse expiry durations with some as short as 60 seconds whereas some are as long as a few months. Additionally, they have low spreads and zero hidden fees and hence trading can be profitable in the long run.

Learn trading with 24 option

Traders can learn how to make analysis and strategies. They can learn how to understand financial news and make fundamental analysis and much more. Ther is an outstanding collection of educational tools given by 24Option broker.

The broker will provide Trading eBook, free eCourse, Trading Videos, Interactive eBook, Early Closure, and Expiry Calculations for its traders. This way they can learn trading if they want so easily without going any other platforms, forums or blogs.

Let’s continue with my 24option review.


In terms of usability, 24Option’s website is definitely ahead of the pack. First things first, their website has a responsive layout which allows for seamless browsing from any browser including mobile browsers. In addition, to improve accessibility, information is condensed into a few pages with a clear hierarchy. All the links are functional which further improves accessibility.

From my observation, the homepage loads fairly fast and navigation is made easy by the fact that their buttons are placed strategically including an impeccable search feature. Also, the website has a great visual appeal with great contrast between the background and text.

24option Demo account

Like other standard binary options brokers, 24option provides its customers a free demo trading opportunity.

Its existence is not fully obvious on their website. Although they provide a demo, it is somewhat obscured.

—> But you can click here to open a demo account directly. $250, (now the minimum changed to 100 euros,pounds or dollars) which is obviously a negative . Because there are many good brokers that offer $10 to $50 as minimum deposit amount.

24option Withdrawal

The good thing is that for regular traders, first withdrawal is always free of charge. And if you use Platinum account your every withdrawal will be free of charge for lifetime. There is no minimum withdrawal amount for ePayments, so you can even withdraw $5 from your account anytime and within seconds.

You can withdraw your funds per for a one time in a month. Next withdrawals during the same month are charged at $30 per transaction, which is really high for mid-level traders.

Customer Service

The broker is providing support to its customers in 12 different languages through live chat, email or phone. Over eleven dedicated International support lines are provided to connect you through to your appropriate regional account manager. You can see the 24option contact number in the table at the beginning of this post.

Cryptocurrency trading

As expected for a broker like this, you can trade cryptocurrencies CFDs.

Is 24Option a Scam?

This broker may not be so ethical in its way of approaching customers but it is definitely not a scam. Just do not listen to the signals that they suggest and you will do fine �� . You will definitely get your winning money back. No price manipulation. No freezing platform. It is regulated by a European commission and it is secure.

24option Withdrawal Complaints and Problems

24option is one of the world’s most renowned binary options brokers. Founded back in 2020, they quickly rose among the industry’s ranks thanks to their dedication to traders and willingness to learn and constantly improve their offer. In this article, we will try to investigate are there any 24option withdrawal complaints and/or problems and what exactly the traders think about this particular topic.

Today 24option is one of the most versatile brokers on the market with so many different possibilities available to their clients that it would probably take this whole article to enumerate them all. Let’s therefore stick to the topic at hand and see what we can find there.

24option Withdrawal Complaints | Basics

Obviously, in a business such as binary options trading, you need to know that all transactions you conduct with your broker are completely safe. Next to deposits, withdrawals are certainly the most important aspect of your relationship with the broker because through them you access your hard earned profits.

First of all, you need to realize that 24option has a special withdrawal policy – all withdrawals will be processed to the original source of the funds. This fact is often at the root of many 24option withdrawal complaints because a lot of people do not research their brokers thoroughly enough (or not at all, for that matter), so they are often caught by surprise when something unexpected occurs.

The truth is that 24option clearly states this fact in their FAQs about your account and there are absolutely no scams involved here, as proven in our 24option Scam Test. This broker simply does not operate like that; they have built their success and reputation by building a great relationship with their customers and you can be sure they won’t jeopardize it just to perform some petty scam.

You can choose between three basic methods for 24option Withdrawal: bank wire transfers, electronic payments and credit cards. The latter really have an astounding amount of possibilities from Visa, MasterCard or Maestro International to Dankort, Carte Bleue, Carta SI etc. This kind of credit card variety is unmatched by any other broker and we are certain you will be able to find something for yourself.

24option Trading Platform

24option Withdrawal Complaints | Feedback

As we have already said in our 24option Review 2020, this is a binary options broker with an excellent reputation. They have thousands of clients from all over the world and an overwhelming majority of them are very satisfied with the service they get. Complaints are very few and far between with most of them coming from people who made some very basic mistakes at the beginning of their trading career and now hold completely unnecessary grudges. Their complaints simply cannot be taken seriously because it is obvious these people either had no idea what they were getting into or simply made a bad call when they invested their money. 24option completely lives up to its excellent reputation and even if any concrete problem should appear, you can count on an excellent support team full of knowledgeable and very capable people to solve it as soon as possible.

24option Withdrawal Complaints | Technical issues

From a technological standpoint, everything functions as smoothly as possible. We have tested all of the platform’s aspects thoroughly and found no problems whatsoever. The technology used by 24option to maintain its services is always the best available and is updated regularly. Generally speaking, there are absolutely no reasons to worry. The same can be said for 24option withdrawal problems – there simply are none of them. Your funds will be delivered to you within the specified period of time using the method you choose. The security for this process is very tight and you will have to verify your identity using a photo ID, something that confirms your address and a copy of your credit card showing only the last four digits if you decide to use this particular method. Only after doing this will you be able to request a withdrawal. Also, keep in mind that business hours of financial institutions may also have some influence on your money’s exact time of arrival, but you can rest assured that all promises made by this broker will be kept. Depending on one of 24option Account Types you’ve selected, some or even all of your withdrawals can be completely free. It should be said that wire withdrawals have a minimum withdrawal amount associated with them, whereas Moneybookers, for example, has no such amount. If you choose a type of account which does not provide you with long-term free withdrawals (all account types offer at least one free withdrawal), you should know that the fees vary for each method, so inform yourself about it before you decide. All in all, however, expect no problems with the 24option withdrawals.

24option One Touch

24option Withdrawal Complaints | Conclusion

It is pretty difficult to write this kind of article when you’re dealing with a broker of 24option’s caliber. There simply are no problems to talk about. The technology implemented is composed of top of the line products which function perfectly and provide an excellent trading experience. The withdrawal system functions as smoothly as possible and always delivers your money on time, no matter which method you choose. Complaints from the traders are quite rare and mostly come from people who have made some mistakes with their investments and then want to hold the broker accountable for it. However, once you examine their arguments, you see they really have nothing to do with 24option, especially when you consider the fact that a huge number of people are absolutely delighted with the service provided to them. 24option is a broker which bases it whole business model on forming a great relationship with their clients and with that kind of philosophy problems are simply not an option. With this broker, you can expect only the best possible service and if you are looking for a company which will do its best to help you accumulate as much profit as possible, you came to the right place. 24option is the best broker for the job.

24option Reviews

226 • Poor

Write a review

Write a review

Reviews 226

I can’t say much

I can’t say much, but I know am very happy because I was able to get everything back, I mean all the funds I lost to fake brokers through the help of Mr Jamescalvin , he’s indeed a life saver,ask of help from him, click on my profile for his details, he is trustworthy

I am a perfect example of the role Mrs

I am a perfect example of the role Mrs, Louisa Rox can play in a trader’s life. “I first heard about binary options somewhere at the start of 2020” I decided to take a look. Obviously, I didn’t want to spend a lot because I knew nothing about this kind of trading, so after a bit of research I came across Mrs, Rox. Her low financial requirements were just what I had intended to spend, so I opened an account, deposited using bitcoin service and got hooked on trading almost immediately she is exceptional when it comes to trading you can reach her on WhatsApp +1 (772) 242:6212

Binary option trading is a lucrative…

Binary option trading is a lucrative business that can earn you income you will not believe. After I have traded for eight months of no return (profit). I thought I will not make it anymore. But when I came across a good account manager, Mr Liam Bruccini, he showed me how to make profit and withdraw with ease and I followed the steps. I now make profit on binary which I thought it was over, you can contact him on WhatsApp:+1. (772). 405: 3594#

I thank God and appreciate Mr Liam…

I thank God and appreciate Mr Liam Bruccini for helping me recovered all my lost funds from scammers.I recovered most of my profit in binery when I started trading with him.and if you really want to make good profit from binery option trading, you have to trade with a good account manager like Mr Liam Bruccini with a very good strategy of trading. You can reach him on WhatsApp +1.(772). 405: 3594#

24option is a total swindler that seems…

24option is a total swindler that seems to be caring in the beginning until you ask for withdrawal of your profits then they sing a different song.
Take this from a victim who has lost £24,000 and yet I was lucky enough to retrieve my money from them. All thanks To a Forensic expert that I crossed path with and he successfully got me my money from these sharks. I really appreciate all the Expert has done for me and I left his contact details on my profile text just Incase you need him.

Don’t fall victim

Don’t fall victim, be wise and walk away from scammers.I am giving this advise because I was once a victim to all this scammers for many times but after coming across a reliable account manager/option trader I have made lots of profit in less than a month, contact him on WhatsApp +1. (772). 405: 3594#. you have 90% chances of wining all your lost fund when you trade with Mr Liam Bruccini

I have tried some platform but no much…

I have tried some platform but no much improvement, I also lost my capital to some brokers then I stop the binary option trading. But after some time I searched for a nice account manager then I came across Mr Liam Bruccini. He helped me to make money now on daily basis. Trust me you get 100% of your profit. Contact Mr Liam Bruccini via WhatsApp. +1. (772). 405: 3594#

With Mr Liam Bruccini as my trader…

With Mr Liam Bruccini as my trader (Account manager) I have mad not less than $65,000. He had a cold feet and I started small but invested more as gain maximum profit with he’s unique strategy which is actually the best in binary option.you can join me in making cool cash on binary option. Contact him via WhatsApp +1. (772).405: 3594# for good strategy and easy trading

Making profit here can’t be achieved by…

Making profit here can’t be achieved by miracle or gifting, but a good trading skill and strategy. Most people think it’s a normal market where we buy and sell for fixed price and start making profits. I lost so much bearing that mindset. But thank God I was privileged enough to have met mer David who has been handling my trading account t and making profits in massive. I will advice you reading this review to find a good trader who will manage your trades for income. You can contact me David and live to testify how you will make profits within days. It worked for me, so the interested can text his WhatsApp +44—75 20—648—992 and thanks.

What is your experience as a trader

What is your experience as a trader, have you been able to make profits. Ask yourself the reasons behind your failure. I was foolish thinking online trade is a easy and I was dealt with losing all I have trying to recover but yet no good news. I came across a review here on trustpilot about mr David’s ability to make you achieve your dreams. So I grit in touch with him. All I can say is since I met David I start making tons of profits and trade still doing fine. So I am dropping this review might be of an help to someone. I am dropping his WhatsApp below + 44.7520..648. 992. Best of luck.

If you are you want to make some good…

If you are you want to make some good profit on binary, then you need to have a trade adviser who will be able to trade and manage your account with assurance of winning 95% of your of your trade and no difficulties during cash out. I met David, and he has made me very successful as an account manager. So I advice all beginners who still have interest on becoming successful on binary to contact Him on WhatsApp +44_7520__64 8992#

I was able to make possible withdrawals…

I was able to make possible withdrawals at the moment and provide for others, do not fall victims of fraudsters, they will always tell you there can help, do not listen to them or even pay attention in whatever decision you make, today I was opportune to meet the help of a friend smith he made me get out of my problems and I earned alot and have a good knowledge about investment you can reach him via mail 147isabelsmith @gmail. Com

I thought i was the only one that had a…

I thought i was the only one that had a bad experience with them until i checked other reviews written here just now. The only difference between my experience and most of the ones i’ve read is that is their excuse for my inability to withdraw is because i changed my credit card and the new digits does not correlate with that in their database. A convincing excuse indeed- it kept me confused for 3 months till i checked online and read about a fintech expert: [email protected],com that got back 85% of my $50000 investment back.

Zero customer’s satisfaction

Zero customer’s satisfaction

Since I joined this trading platform on the 9th of May, 2020, I have never experienced a good time trading with them. It is either my trades exceeds the margin stop loss or the charts are manipulated to ensure traders record negative trading. When I complained, they told me to invest more till I later the whole scheme was a way of ripping customer’s off their hard-earned money. Although, I lost $5000 to negative trading. I was able to get my $15000 investment back because of the chargeback I filed through: [email protected],com a very good fintech expert.

The best time to start trading is now!

The best time to start trading is now!

The best time to join the cryptocurrency market is now due to the dip in the Bitcoin rate because makes it easier to get as much Bitcoin now at a lesser rate and in the next couple of months when there is a surge, one can easily make profits from trading.

However, I’ll advise you to be careful in your choice of broker and trading platform. I won’t really recommend this platform for anyone except someone who is ready to lose their money.

I lost about $30000 investment to them September 2020 although I was able to get it back through the help of a trusted fintech expert: [email protected],com But the process might not be easy for many and I’ll advise you not to lose your money at all.

They are a scam

They are a scam. I’ve been trading currencies for like 15 years and I think I know what I’m doing, yet..

Made 2 open trades 2 weeks ago with close at profit of 20 pips. As I know this market well, I just sat and waited to get a lot of profit in around a week.

Literally 20 hours after opening trades, both trades were closed. My maintenance balance was well over £10k, as I only used half the money I had on both trades.

Ended up with a loss. I claimed fraud with my bank but they could only do a little because the timeframe was exceeded. I’m also in a process of reporting them to the police. I’ll surely take it further because I can.

Steer away from them please and find another broker, unless you really want to lose your money. Although, I have recovered 90% of my lost fund with the help of the trusted fintech expert: [email protected],com .He filed the charge back for me and they opted to pay before the suit.

Best Binary Options Brokers: 2020 Ranking
  • Binarium

    Best Choice! The leader in our ranking!
    Perfect for beginners!
    Free Demo Acc + Free Trading Education!

  • Binomo

    Good choice for experienced traders!

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